INTERNATIONAL JOURNAL OF ADVANCED RESEARCH IN COMMERCE, MANAGEMENT & SOCIAL SCIENCE(IJARCMSS)

Publisher :

Prof. (Dr.) S.S. Modi

President, Inspira Research Association,

25, Sudama Nagar, Tonk Road, Jaipur - 302018

Mail Id: profdrssmodi@gmail.com

IJARCMSS

General Impact Factor of Journal

Year IJARCMSS
2018 0.9063

Vol. 01 | No. 02 | October - December, 2018

Title: COVER PAGE

Page -

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Title: CONTENTS

Page i-ii

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Title: EMPIRICAL STUDY OF RELATION BETWEEN VARIOUS FACTORS OF ONLINE PORTAL AND TRAVEL AGENCIES’ PURCHASE DECISION ON BUSINESS TO BUSINESS (B2B) ONLINE TRAVEL PORTALS IN THAILAND

Authors: Dr. Bhumiphat Gilitwala & Mr. Thanakrit Kunhawong

For Abstract: Click Here

Understanding customers’ behavioral intention has always been a critical issue in the B2B Online Travel Portal business in the tourism industry. Every B2B Online Travel Portal aims to be the leader in the market. As the online booking in the tourism industry is competitive, B2B Online Travel Portal needs to understand their customer’s perception to better serve their needs. Therefore, the purpose of this study is to identify the relation between Various Factors of Online Portal and Travel Agencies’ Purchase Decision on B2B Online Travel Portals in Thailand and to find the most significant factor that affects travel agencies purchase decision. In this research, the independent variables are website design quality, information quality, system quality, customer satisfaction, customer trust, word of mouth (WOM), price perception, ease of use, the service quality. Purchase decision represents the dependent variable. There are nine hypotheses in this study. The collection period was within three weeks period between 26 June-13July 2018. A total of 270 respondents were chosen as the accurate target population, consisting of travel agencies’ reservations staffs, travel agencies’ manager and travel agencies’ management who had an experience using B2B Travel Portals in Thailand, based on two screening questions. The statistical program analyzed all of the data. Pearson Correlation Coefficient Test was utilized to test the relationship between each variable. Based on research findings regarding hypotheses testing, the entire null hypotheses (Ho) were rejected. All alternative hypotheses have significant relationship with Purchase Decision. The highest factors affecting relationship is customer satisfaction with(Correlation Value= 0.588), followed by consumer trust (0.572), service quality (0.528), word of mouth (0.515), ease of use (0.507), price perception (0.505), system quality (0.443), information quality (0.402) and lastly website design quality (0.368) has less relationship with Purchase Decision. From the findings of this research, the researcher hopes that the results will useful for B2B Online Travel Portal companies.

Keywords: Website Design Quality, Information Quality, Word of Mouth (WOM), Price Perception.

Page 01-14

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Title: PENETRATION OF RELOCATIONS BUSINESS

Authors: Madhusudhan Bhagavathula

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"Relocations," in a simple language is a moving or Relocating along with the House Hold Goods or Office effects, office furniture & Office equipment., from one place to another., though a very popular business in the European and Western countries, it is still in a condition of growth in the Indian Market, as the awareness of the industry is limited to the Institutions / Corporates, or to the employees who are employed in the Modern Corporate Sectors in India.  The Business is still carried out by the local transporters in a cost effective way. There is an immense amount of potential exists in the market, based on the personal experience as many markets in India,  including the major metro cities and upcountry town of the India, the shippers still have the tendency to dump the house hold goods into a three wheeler or into the Tempo Vehicles, and carry them to the destinations in the process , during the time of loading / unloading there could be a major damages may take place, and the shippers regret and repent later. The Shippers usually think from the  point of saving Money or time but due to the improper handling of the goods, the damages would be at the top of the mind and many a times the replacement cost of the goods or repairs will be on the higher side when compared, with the services from the Relocating companies.

Keywords: Direct Sales, Corporate Sales, Acquisition, Strategies, Relocations Business.

Page 15-19

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Title: WORKING CAPITAL MANAGEMENT IN INDIAN FERTILIZER INDUSTRY: A COMPARATIVE STUDY

Authors: Dr. Shobhan Sen & Atul Kumar Paul

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Working capital to the company is like the blood to human body. If it is carried out effectively, efficiently and consistently, that will assure the health of an organization. Therefore, effective management of working capital is important for the survival of a business. The purpose of this research is to contribute towards a very important aspect of financial management known as working capital management with reference to two Indian Fertilizer Industries .Here an attempt has been made to analyze the financial results based on the financial statements for a period of five years from 2013-2014 to 2017-2018 and the researcher attempts to take result of comparison between two such industries. Four ratios have been selected for measuring the financial performance i.e. .Current Ratio, Liquid Ratio, Cash Ratio, Inventory Turnover Ratio, Debtors Turnover Ratio, Fixed Assets Turnover Ratio and Cash Flow analysis. The result shows that there is still a necessity of effective working capital policy to run the business of the companies under study.

Keywords: Working Capital Management, Cash Flow Analysis, Fertilizer Industry, Ratio Analysis.

Page 20-28

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Title: ROLE OF INNOVATION IN INDIAN EDUCATION

Authors: Dimple

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Education is one the main fundamental right of our country. India’s literacy rates have consistently moved up after independence.  Indian citizens have very good knowledge of English which makes them employable across the globe. Indians have done some wonderful discoveries over the years. Innovation is the key for the progress of our country and also of the whole world. Innovation plays a very important role in the field of education too. Our education system promotes the practice of technology. We have a balanced education system which gives equal weightage to computerization, manual work and superior matter. It is important to make education stress free atleast upto primary level but at the same time, healthy competition also needs to be encouraged. Education must ensure holistic development of the students. Students should be appreciated for their good work and it should be ensured that they learn from their mistakes.

Keywords: Balanced Education, Computerization, Holistic Development, Elementary Education.

Page 29-33

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Title: A STUDY ON EMPLOYEES SATISFACTION TOWARDS E-HRM IN BANKING (A COMPARATIVE STUDY BETWEEN PUBLIC AND PRIVATE SECTOR BANKS)

Authors: Ankita Jain & Dr. Ashok Kumar Sharma

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In the early of 1990, HRM was named as personnel management and used for automation in the office in preparing payroll, maintaining employee data and to administrate employee benefits. The world has become global village after globalization. Day by day advancement in technology, new concept and trends are taking place in all the fields. Likewise, HRM also has gone under tremendous technological change over. Internet has a major influence in all the departments of an organization and no exemption to Human resource management also. The overall functions of HR have been facilitated by using technology in HRM and it is termed as “E-HRM”. The employees of bank have taken as respondents for the study to analyses how E-HRM is satisfying in their HR needs. After analyzing, it is found that employees are highly satisfied with E-HRM in their banks.

Keywords: Employee Satisfaction, Globalization, Human Resource Management, E-HRM.

Page 34-41

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Title: IMPACT OF FINANCIAL PERFORMANCE ON MERGERS AND ACQUISITION OF AIRLINE INDUSTRY IN INDIA

Authors: Dr. R K Tailor & Dr. S.S. Modi

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Financial performance is related to the act of performing financial activity. It is the process of measuring the results of a firm's policies and operations in monetary terms. In other words, financial performance is a subjective measure of how well a firm can use assets from its primary mode of business and generate revenues. This term is also used as a general measure of a firm's overall financial health over a given period of time, and can be used to compare similar firms across the same industry or to compare industries or sectors in aggregation. It refers to the act of performing financial activity. In broader sense, financial performance refers to the degree to which financial objectives being or has been accomplished. It is the process of measuring the results of a firm's policies and operations in monetary terms. It is used to measure firm's overall financial health over a given period of time and can also be used to compare similar firms across the same industry or to compare industries or sectors in aggregation. In the present paper, pre and post impact of merger and acquisition of the airline industry has been explained in a lucid style.

Keywords: Financial Analysis, Mergers, Acquisition, Performance.

Page 42-52

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Title: SOCIAL AUDIT IN MGNREGA

Authors: Vishakha Maheshwari

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Undoubtedly Mahatma Gandhi National Rural Employment Guarantee Scheme (MGNREGS) positions among the most dominant initiative undertaken for the transformation of rural livelihood in India. In India, a lack of accountability is viewed as the key reason behind the failure of most development programs. Most poverty alleviation programs are loaded with inefficiency, absenteeism, incompetence, and corruption. This paper attempts to analyze whether the Mahatma Gandhi National Rural Employment Guarantee Act (MGNREGA) is accountable to ordinary residents, and civil society’s role in making the Act viable. In this comparative study on social audits under MGNREGA in selected districts of Rajasthan, an endeavor has been made to analyze the performance of the MGNREGA in term of social audit and to provide suggestions on how to improve the design and implementation of social audits in the state. With the help of the secondary data gathered from three districts – Jaipur, Dausa and Sikar, the study contends that although the documentary evidence demonstrates that social audits are conducted, they actually do not fulfill the main objective of engaging the beneficiaries of the scheme and making the scheme effective. Findings of the study demonstrate that respondents in all three districts are not much aware of the provisions under MGNREGA. The social audit process is undermined by the influence employed by village elites which results in the exclusion of poor laborers for whom the scheme is principally implied. The study has made some suggestions to make the social audit process more participatory by ensuring that it is conducted in an unbiased way.

Keywords: Social Welfare, Poverty Eradication, Social Audit, MGNREGS, MGNREGA.

Page 53-60

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Title: URANIUM: THE FUTURE CHALLENGES & POSSIBILITIES OF NUCLEAR ENERGY IN INDIA

Authors: Dr. Usha Saini

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India's nationwide Determined Contribution (NDC) to the international organization Framework Convention on global climate change (UNFCCC) outlines its intent to rescale the country's clean-energy capability. At constant time, India's energy financial condition remains a giant challenge, and therefore the pursuit of the country's development agenda is conditional extending energy access to several voters UN agency still lack property to the facility grid. Where as serial governments have long touted nuclear energy because the answer to India's energy woes, actual performance has simply flattered to deceive. India's relinquishing from the Nuclear Suppliers' cluster and its agreement with the world atomic body, IAEA, have resulted in restricted breakthroughs within the last decade. This research paper makes projections for the expansion of nuclear energy in India country through to 2050 and examines the factors with context Rajasthan in which will be crucial to the country's civil nuclear ambitions.

Keywords: NDC, UNFCCC, UN Agency, Facility Grid, IAEA, GHG, COP

Page 61-66

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Title: AN ANALYTICAL STUDY ON EMERGING TRENDS OF INFORMATION SYSTEM IN BANKING SECTOR

Authors: Dr. Vandana Sachdeva

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Emerging trends of information system provides the foremost shift from product centric to customer centric in banking sector in recent scenario. Now in India emerging information system offers banking services, which have been designed as per the requirements and expectations of the customers of Indian banking sector. The present paper aims to analytical study in various recent online banking operations. This will give a positive direction to design the effective policy for banking sector in future. This paper has been divided into four sections dealing with rising aspects of emerging trends of banking services as ATM, Internet banking, Mobile banking, Credit cards and EFT. The purpose of this paper is to determine the level of emerging banking services, which have been easily utilized by various customers. A total of number of customer taken for the study is 200 of public and private sector banks of jaipur city. Statistical analysis in this research explored the significant relationship between the gender and emerging banking services. The specific analysis contains the frequency of usage and complaints about ICT tools in banking sector. Emerging information enabled banking products able to provide and increases the reliability and level of usages of banking services among the range of customers. However, the discussion of research paper ensures to form the reflective strategies for ICT usages among customers in rapidly changing system of banking sector in India.

Keywords: Emerging Trends, Information System, ICT, Banking Sector, Mobile Banking.

Page 67-76

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Title: DIVIDEND ANNOUNCEMENT’S BEHAVIORAL EFFECT ON STOCK MARKET OF INDIAN ENERGY SECTOR

Authors: Ritika Chittora, Durga Singh & Dr. Shurveer S. Bhanawat

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In Modern times, stock markets are considered to be an important part of financial markets. Stock Market has been vital and one of the most vibrant components of the financial market in India. The stock market of the country reflects the internal health and stability of an economy that could be measured through the performance of its indices. For the smooth functioning of the stock market and analyzing its movement, it is important to determine the Behavioral biases affecting financial markets. In reference to check the behavioral biases impact on the financial market, this Paper examines the effect of dividend Announcement on the stock market of the Indian energy sector. The dividend announcement impacts on the market price of the shares; the market will react positively if the dividend is up to the expectation level of the equity investors. At the same time, if the dividend announcement is not the expectation level of the shareholders, the market reaction will in a bear trend for that particular scrip. Dividend announcements are one of the most important events and the studies on stock market reaction. For conducting this study, all listed companies in the Energy sector under Nifty 50 has been used as a sample. The secondary data has been using for analysis the dividend announcement impact on the market price of a share in the Indian energy sector on pre and post period basis. The result of the study shows that dividend announcement affects the market price of a share in the Indian energy sector.

Keywords: Dividend Announcement, Behavioral Biases, Energy Sector.

Page 77-85

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Title: ASSESSING THE ROLE OF PULL TRAINING STRATEGIES TO CREATE HI-IMPACT LEARNING CULTURE

Authors: Dr. Preeti Agrawat

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Training is a technique that thrives to improve skills and enhance the existing level of knowledge, to make employee efficient to do his current and future job more effectively. It is a process of developing in oneself, requisite skills, knowledge and right attitude that directly contributes to one’s competencies, personality and proficiency. The current paper attempts to dig an insight on the role of Pull Training strategies to build an Hi-impact Learning Cultures where organizations make learning a crucial element of their business success, empower employees to steer their own learning, to make knowledge sharing an organizational habit. In the situation of rapid change, only those organizations which are flexible and adaptive to the environment tend to excel. In a hyper-competitive, intricate and volatile business environment, organizations are constantly driving their employees to perform and deliver better so that they bring more to the table. Hence, it becomes completely imperative for the business leaders to involve and invest in creating a high-impact workplace learning culture by making continous learning an essential ingredient for overall organizational development.

Keywords: Hi-impact Learning Culture, Knowledge Sharing, Pull Training Strategies.

Page 86-90

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