ISO 9001:2015

INTERNATIONAL JOURNAL OF ADVANCED RESEARCH IN COMMERCE, MANAGEMENT & SOCIAL SCIENCE (IJARCMSS) [ Vol. 9 | No. 2 (II) | April - June, 2026 ]

Factors Influencing Online Impulse Buying Behavior and the Mediating Effect of Technology Acceptance Model (TAM)

Dr. Rajitha Xavior

The advancement in technology and its easy of handling makes the customers to go for online buying. The main aim of this study is to examine the factors that influence the consumers for online impulse buying behavior and to measure the mediating effect of technology acceptance model in online impulse buying. The analysis tool Partial Least Squares Structural Equation Modelling (PLS-SEM) was used to achieve the goal. A standardized and pre-tested questionnaire was used to gather information from 305 respondents who were chosen using convenience sampling for the study. The study finds that, the factors such as ‘Web Browsing’ (WB), ‘Visual Appeal’ (VA), and ‘Price Attributes’(PA) significantly influence the consumers for ‘online impulse buying behaviour’ (OIBB). Web browsing is not significantly associated with ‘perceived ease of use’ (PEOU) and ‘perceived usefulness’ (PU) while ‘Visual Appeal’ significantly associated with PEOU and PU. ‘Price Attributes’ (PA) is significantly associated with PEOU but not significantly associated with PU. Furthermore, perceived ease of use emerged as an important mediator between TAM and OIBB where PU is not. This research contributes to advancing theoretical frameworks and offer practical advice to online retailers to be success in their business.

Xavior, R. (2026). Factors Influencing Online Impulse Buying Behavior and the Mediating Effect of Technology Acceptance Model (TAM). International Journal of Advanced Research in Commerce, Management & Social Science, 09(02(II)), 71?76. https://doi.org/10.62823/IJARCMSS/9.2(II).8966
  1. Bindia Daroch, G. N. (2021). A study on factors limiting online shopping behaviour of consumers,.Rajagiri Management Journal, 39-52.
  2. Chunhui Huo, X. ,. (2023). Exploring Factors Affecting Consumer’s Impulse Buying Behavior in Live-Streaming Shopping: An Interactive Research Based Upon SOR Model,.SAGE , 1–15.
  3. Cuong, D. T. (2023). Online Impulsive Buying Behavior Using Partial Least Squares Algorithm,. Journal of ICT Standardization, , 217–236.
  4. Gusti Ayu, N. N. (2021). Application of Technology Acceptance Model to Explain Repurchase Intention in Online Shopping Consumers .Webology.
  5. Hamna Hashmi, S. A. (2019 ). Factors Affecting Online Impulsive Buying Behavior: A Stimulus Organism Response Model Approach. Market Forces , 19-42.
  6. Hendra Noor Saleh, H. M. (2025). Factors Affecting the Intention to Buy Electric Vehicles Through the Integration of Technology Acceptance Model and Prior Experience. Journal of Applied Data Sciences , 1392-1412.
  7. Jinghuan Zhang, W. Z. (2020 ). The study of the effect of online review on purchase behavior Comparing the two research methods. International Journal of Crowd Science , 73-86.
  8. Lama Khawaja. (2018). Factors Influencing Consumer Buying Behavior toward Impulse Buying, . The International Journal of Business & Management, , 245-258.
  9. Lee, C. H. (2021). Exploring consumers’ impulse buying behavior on online apparel websites: An empirical investigation on consumer perceptions. International Journal of Electronic Commerce Studies, 119-142.
  10. Marina Mijoska, K. T. (2023). Determinants of Online Impulse Buying Behaviour of Generation Z - The Case of North Macedonia,.
  11. Mohammad Hossein Moshref Javadi, H. R. (2012). An Analysis of Factors Affecting on Online Shopping Behavior of Consumers, . International Journal of Marketing Studies , 81-98.
  12. Orús, L. A. (2017). Impulse buying behaviour: an online-offline comparative and the impact of social media, . Spanish Journal of Marketing -, 42-62.
  13. Tao Chen, P. S.-C.-C. (2022). The Impact of Online Reviews on Consumers’ Purchasing Decisions: Evidence From an Eye-Tracking Study. The Frontiers in Psychology, 1-13.
  14. Zuroni Md Jusoh, G. H. ( 2012). Factors Influencing Consumers’ Attitude Towards E-Commerce Purchases Through Online Shopping. International Journal of Humanities and Social Science , 223- 230.

DOI:

Article DOI: 10.62823/IJARCMSS/9.2(II).8966

DOI URL: https://doi.org/10.62823/IJARCMSS/9.2(II).8966


Download Full Paper:

Download