In today’s globalized and dynamic 24/7 world, human resources businesses face numerous challenges and the way to confront the existing challenges is with education. Education is emerging as a key factor influencing success. The modern business environment demands knowledge-based, strategy-driven and intellectually equipped professionals. For many, work has become cognitively intrusive, with high expectations for ensuring personal and professional success. In this context, the quality of education provided by Higher Education Institutions (HEIs) plays a critical role in shaping the skills and competencies necessary for workplace excellence. Quality in Higher Education offers a comprehensive approach to ensuring continuous improvement, student-centric learning and excellence in educational delivery and integrating principles of Total Quality Management, HEIs can produce graduates equipped with critical thinking, emotional intelligence and adaptability which stand as a key attribute for navigating complex and globalized environments. This study explores how QHE in HEIs can create a paradigm shift in higher education, where the focus extends to academics and beyond academic outcomes for shaping well-rounded individuals capable of thriving in multifaceted roles which directly links educational quality to later life success in unlocking the potential and in the process helps in development of human resources.
[1] Senge, P. M. (2000). Systems change in education. Reflections: The SoL Journal, 1(3), 52-60.
[1] Macpherson, R. J. (2000). Learning Organisations for a Knowledge Economy: The Role of National Technological Institutes of Higher Education in the 21st Century.
[1] Senge, P. (1990). Peter Senge and the learning organization. Dimension, 14, 1-13.
[1] Meen, D. E., & Keough, M. (1992). Creating the learning organization. The McKinsey Quarterly, (1), 58-79.
[1] Holmes, G., & McElwee, G. (1995). Total quality management in higher education: how to approach human resource management. The TQM Magazine, 7(6), 5-10.
[1] Brennan, J., Välimaa, J., Hoffman, D., Naidoo, R., Jongbloed, J. E., Salerno, C., ... & Teichler, U. (2007). Higher education looking forward: relations between higher education and society. European science foundation.
[1] Richardt, S. A., Towner, S., Brent, G., & Castley, J. G. (2024). An industry review of recent graduate employees' performance compared to workplace expectations: An environmental science case study. Industry and Higher Education, 38(6), 562-573.
[1] Martensen, A., & Grønholdt, L. (2009). Quality in higher education: linking graduates' competencies and employers' needs. International Journal of Quality and Service Sciences, 1(1), 67-77.
[1] Sims, R. R. (2002). Organizational success through effective human resources management. Bloomsbury Publishing USA.
[1] Wagenaar, R. (2014). Competences and learning outcomes: a panacea for understanding the (new) role of Higher Education?. Tuning journal for higher education, 1(2), 273-302.
Article DOI: 10.62823/IJEMMASSS/8.1(II).8675
