The introduction of FinTech into administrative operations has revolutionized salary and benefits management across all sectors of organizations, including educational institutions. The study explores the impact FinTech-enabled platforms for compensation and benefits have on employee satisfaction based on three qualities: the ease with which a platform is used, its security and transparency, and the efficiency with which disbursement is achieved. Drawing on the TAM and theories on employee satisfaction, this research will seek to establish the impact digital financial systems have on experience, trust, and effectiveness at an institutional level among employees. A descriptive and empirical research design was adopted wherein 200 teaching staff of selected educational institutions responded to a structured Likert-scale questionnaire. Statistical analyses such as Exploratory Factor Analysis, Confirmatory Factor Analysis, reliability tests, and hypothesis testing were performed using SPSS and AMOS. The findings revealed strong sampling adequacy with KMO = 0.889 and significant inter-item correlations confirmed by the Bartlett's Test, at p < .001. EFA validated the four-factor structure; CFA revealed acceptable fit indices: CFI = 0.938; TLI = 0.904. Internal consistency was also high: Cronbach's α = 0.915, while all hypotheses were supported. Results reveal that FinTech-enabled platforms enhance teaching staff satisfaction by enabling ease of use, making the process more secure and transparent, and ensuring timely salaries and benefits disbursement. This study contributes to empirical evidence that digital financial systems inspire trust, reduce administrative red tape, and ensure fairness in perceptions within educational institutions. The research extends TAM in the education HR context and provides practical recommendations for institutions to enhance digital HR and financial practices through effective adoption of FinTech.
Article DOI: 10.62823/JMME/15.04(II).8336