ISO 9001:2015

ARTIFICIAL INTELLIGENCE: DERIVATIVE ADVANCE ADVANTAGE IN E-COMMERCE

Ratnesh Kumar Rattan & Dr. Manoj Kumar Yadav

Artificial intelligence (AI) has revolutionized the world of e-commerce in recent years. With its ability to process huge amounts of data, analyze customer behavior, and make accurate predictions, AI has become an essential tool for businesses looking to increase their sales and stay ahead of competition. AI's ability to constantly improve makes it a key asset in e-commerce. This means that AI can learn from past data and experiences and use that knowledge to improve its performance over time. With AI-powered chat bots and virtual assistants becoming increasingly popular in online shopping platforms, businesses are able to provide personalized customer service 24/7 without the need for human intervention. Chat bots assist customers with their queries and collect information about their preferences for targeted marketing. Another key advantage of using AI in e-commerce is its ability to optimize pricing strategies through dynamic pricing algorithms. Moreover, AI-powered recommendation engines have become vital tools for e-commerce retailers. By analyzing customer data such as browsing history and purchase patterns, these engines provide personalized product suggestions that are highly relevant to each individual shopper.


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