ISO 9001:2015

AN ANALYTICAL STUDY OF CONSUMER BEHAVIOUR TOWARDS E-SERVICES OF THE TOURISM INDUSTRY WITH SPECIAL REFERENCE TO UTTAR PRADESH

The exponential expansion of E-services in the tourism sector has completely transformed customer interfaces and buying patterns, providing convenience, personalisation, and ease of access. The objective of this study is to examine consumer behaviour in relation to E-services within the tourism industry, particularly in Uttar Pradesh, a historically and culturally significant state.


DOI:

Article DOI: 10.62823/7.3(I).6797

DOI URL: https://doi.org/10.62823/7.3(I).6797


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