ORGANIZATIONAL ROLE STRESS IN INFORMATION TECHNOLOGY INDUSTRIES AT CHENNAI

In the current scenario, Information Technology has paved increase in challenges and work demand on its employees. The Information Technology and IT enabled services sector has made employee stressful due to the nature of work they are put in. The main objective of this paper is to find relationship between ORS and selected demographic profile of the respondents’ age, gender, income, qualification, distance travelled, marital status, length of service and work timings of the employees. The data was collected from 305 employees working in information technology and information technology enabled services sectors using structured questionnaire by random sampling method. The collected data was analyzed through percentage method, correlation and regression. There analyzed confirmed that there is a positive relationship between ORS and age of the respondents. The qualification level of the employees, marital status, and length of service were negatively correlated. The research also confirmed that there is a significant association between distance travelled by the respondents and ORS. Unmanaged stress sometimes leads to burnout. The high level of stress reduces productivity, increases absenteeism; increases labour costs. Stress may be managed by identifying the causes and taking necessary steps to overcome it.

               

KEYWORDS: ORS, Workload, Work pressure, Burn out.


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