Globalization refers to going beyond national boundaries. It is initiated in India in the year 1991 under new economic policy proposed by Sri. Late P V Narasimha Rao. He got the support by Sri. Atel Bihari Vajapeyi, the then Finance minister was Sri. Manamohan Singh. The LPG provides solution to many problems like poor economic situations, under utilization of major resources, shortage of foreign currency. But globalization has both positive and negative impact on employees of call centers. Increase in employment opportunities, income generation and exposure in global market are advantages but it has limitations also like cross cultural issues, heavy work related stress etc. Its effects are mediated by income growth and distribution, economic instability, the availability of health and other social services, stress and other factors. In India, the Outsourcing industry is the "primary engine of the country’s development over the last few decades, contributing broadly to GDP growth, employment growth, and poverty alleviation. But there are some negative aspects which cannot be ignored with growing importance to the globalization. Call centre is a voice based part of BPO organization. Human resources play a vital role in the successful functioning of these organizations. Here in this paper the concentration is made on the development of the call centres by the effect of globalization and the effects on the health of the employees.

KEYWORDS: GDP, BPO, Employment Growth, Globalization.