ROLE OF DIGITALIZATION IN URBAN GOVERNANCE: A VIEW ON RAJASTHAN

Information technology plays a pivotal role in present society. IT has revolutionized the service delivery system and also socio-economic progress. Digitalization has enabled automated services as a result citizens have been benefiting from various government schemes in a transparent manner. The study explores an in-depth systematic content analysis of digitalization initiatives by Rajasthan government for urban development, and also their implementation, outcome and beneficiaries. Rajasthan Government is achieving the motto of effective, efficient and welfare state through digitalization and e-governance. Not only this, it has enhanced accountability and transparency in the governance.  It has framed digitalization canopy which encompasses various aspects of governance like Public Interface for Service Delivery, Common Platform, Office Automation, Applications and Software, and iStart.

 

Keywords: Digitalization, E- Governance, Urban Governance, Smart Cities.


DOI:

Article DOI:

DOI URL:


Download Full Paper:

Download