THE ROLE OF DIGITAL MARKETING IN DRIVING E-COMMERCE SALES: A CASE STUDY OF A SELECTED COMPANY

In the dynamic landscape of the modern business environment, digital marketing has emerged as a pivotal force in driving e-commerce sales. This case study delves into the intricate relationship between digital marketing strategies and the success of a selected company, providing insights into the multifaceted ways in which online promotion influences consumer behavior and facilitates revenue generation. The chosen company, ICT sector, serves as the focal point of analysis, allowing for a detailed exploration of its digital marketing initiatives and their impact on e-commerce sales. The study employs a comprehensive methodology, including data analysis, consumer surveys, and examination of the company's marketing campaigns, to elucidate the strategies employed and their corresponding outcomes. Key components of the case study include an examination of the digital marketing channels utilized by ICT sector such as social media marketing, search engine optimization (SEO), email marketing, and online advertising. By scrutinizing the effectiveness of these channels, the study aims to uncover the specific mechanisms through which digital marketing contributes to the overall growth of e-commerce sales. One of the most important factors in ensuring that sales are greater is the use of digital marketing. In addition to providing, you with a wealth of information that is both fascinating and useful, it also gives your business the opportunity to enjoy improved and increased returns on investment. It must be acknowledged that India does not provide any assistance for computerised advertising. As a result of the expansion of business in virtual environments, the most effective strategy that companies use is to contact customers when they are using their personal computers or mobile devices to access the internet and convince them to test out their products. As a direct consequence of this, businesses have continually focused their efforts on improving their digital marketing tactics. The marketing industry has become more technologically advanced as a result of the effective use of more than three methods, such as mobile marketing, social media marketing, and email marketing. As a result, firms are becoming more successful in bringing viable company conceptions to fruition. Because of this, it is conceivable to argue that digital marketing techniques and the success of a firm are complimentary to one another.  As a result of the nature of digitalization, which is intermittent, businesses that are interested in capitalising on this trend should align their plans with the digital marketing methods that are prevalent in India.

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Keywords: Role, Digital, Marketing, Driving, E-Commerce, Sales.


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