Organizational culture or work culture as we say it, is an indispensable part of any organization.  Hotels are a part of high-quality service industry. The employees, here, wear a smile and work for hours. They get monetary benefits but do give a better performance, they are affected by the work culture. This paper aims to study the impact of organizational culture on the hospitality industry. This industry need to diagnose its culture and manage it for better environment. Studying the effect of culture on employees and their perceptions have led to a conclusion that an open and healthy organizational culture would increase commitment and loyalty of employees.