ISO 9001:2015

IMPACT OF EMOTIONAL INTELLIGENCE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR WITH THE MEDIATING EFFECT OF PERSONALITY TRAITS

The purpose of this research is to evaluate the influence of Emotional Intelligence (EI) dimensions on Organizational Citizenship Behavior (OCB), with Personality Traits (PT) serving as a moderating factor. Data were gathered from 385 college professors from different institutions in Rajasthan. These data are analyzed using regression, correlation and also utilized the SEM model for mediating impact. For SEM we utilized the AMOS software. According to the findings, there is a substantial positive link between organizational citizenship behavior (OCB) and emotional intelligence (EI) (β = 0.490, p 0.001). This suggests that OCB is more closely related to emotional intelligence. Additionally, it was shown that PT mediates the link between EI and OCB (β = 0.096, p < 0.05), indicating that certain personality qualities determine how much emotional intelligence affects organizational citizenship behavior.

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Keywords: AMOS, SEM, Organizational Citizenship Behavior, Personality Traits, Emotional Intelligence.


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