The goal of this study is to determine whether there is any connection between patient happiness and employee commitment in the context of the health care sector. This study was carried out in two locations of a renowned medical service provider in Bengaluru. The population for this study is made up of all directly employed people. communicating with the clients in the two centres (except the doctors). The personnel list that was received from the company's HR division indicated that there were 50 people in total. Patient satisfaction is the dependent variable in this study, and staff (organisational) commitment is the independent variable. In this study, we found a small but significant positive association between staff commitment (particularly the affective component) and patient satisfaction, emphasising the significance of employee commitment.

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Keywords: Employees Behaviour, Health Care Sector, Patient Satisfaction, Employee Commitment, HR.