A STUDY ON COMPETENCY MAPPING

Success of any organization depends largely on its competent employees and the extent to which the knowledge is shared in that organization. Competency Mapping is a process through which one assesses and determines one’s strengths as an individual worker ad in some cases as a part of an organization whereas Knowledge acquisition involves complex cognitive processes: perception, learning, communication, association and reasoning. Hence, competency mapping and management of knowledge and its resources play a significant role in growth and development of the organization. Knowledge Management ('KM') comprises a range of practices used by organizations to identify, create, represent, and distribute knowledge. It is divided into stages like acquiring knowledge, sharing, storing and leveraging the knowledge both at personal level as well as professional level. This study is an attempt to check the competency level and study the status of the Knowledge management in this organization. The report starts with Introduction of the Company, its achievements and then elaborates the concept of competency mapping and Knowledge Management; in HCL, and data analysis and interpretation on the basis of perception of employees.

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Keywords: Competency Mapping, Knowledge Management, Data Analysis, Cognitive Process.


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