UNDERSTANDING ROLE OF PSYCHOLOGICAL CONTRACTING IN EXPLAINING ORGANIZATIONAL CITIZENSHIP BEHAVIOR: AN EMPIRICAL STUDY

Our study revolves around the role of psychological contracting towards developing organizational citizenship behaviour. Some of the traditional organizational citizenship behaviour (OCB) and psychological contract (PC) research fields have recently seen a resurgence of interest. In this study, we look at how these two conceptions relate to one another and address significant gaps in the literature in both fields. To further explore the same, we have conducted literature review around all the constructs of research importance and made empirical research around it. The main objective of this study is to understand the organizational citizenship behaviour (OCB) among the employees with the specific reference to psychological contracting (PC). This study was conducted on the employees of various recognized higher educational institutions/ organizations (HEIs) in Uttarakhand, India to understand the operationalization of organizational citizenship behavior among the employee pool. The result of this study will be helpful in guiding the organizations to enhance the organizational citizenship behaviour among their employees.

___________________________________________________________________________________

 

Keywords: Organizational Citizenship Behaviour (OCB), Psychological Contracting (PC), Higher Educational Institutions/ Organizations (HEIs).


DOI:

Article DOI:

DOI URL:


Download Full Paper:

Download