Outsourcing is the process of entrepreneurial practice for hiring outsider to perform any type of services or production. It may affect a wide range of jobs, starting from customer support to manufacturing process .it was   priorly identified as a tool of   business strategy in 1989 and became an integral part of business economics throughout the 1990s. Mainly business organizations use outsourcing as a tool to reduce labor costs, including salaries and other expenses for their personnel, overhead, equipment, and technology. So, we can say that out sourcing is one of the techniques for entering in to the contract with another organization / agency to operate or manage one or more of its business processes.

___________________________________________________________________________________

Keywords: Outsourcing, S.L.A., Business to Business (B2B), Business Process Outsourcing (B.P.O.).