DIGITAL BANKING: NEW DEVELOPMENTS IN DIGITAL BANKING

The digital banking industry is undergoing tremendous change - Digital Banking entrails technology impacting business view, business plan and organisation, reimagining business from the new technology view etc., digital being the centre to start from as also leverage. This phenomenon is reveals revealing itself (as it has happened in history earlier also) in the work space and business pace, leading to fundamental changes with widespread effects. Branch or office organisations are changed, people's job routines and roles change, and we may end up with reorganised work methods, work places (like clearing processing centres or account opening processing centres away from branch). Working roles etc., with computerisation. Extent of such changes depend on the bank managements abilities, scope of technology in place, and human preferences of adoption of changes. These are still, realigning work around the systems. The paper highlights the brief idea of some new developments and trends, that are of interest and surely useful to Digital Banking. It also includes the concept of digital banking and various types of products/channels available as choice while performing banking transactions and its benefits to the customers and banks.

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Keywords: Digital Banking, Concepts, Types and Key Benefits.


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