The study was conducted to assess the underlying factors affecting the prospects and implementation of cashless banking so as to spot and pander to factors inhibiting its usage which is able to assist stakeholders liable for policy formulation in making or reviewing policies which will further increase the recognition of Cashless Banking. Furthermore, the research study will assist in broadening the knowledge of other researchers who will do similar research works on the topic matter, and thereby empower and increase their capabilities. additionally, the research study will help commercial banks that shall conduct periodic customers’ satisfaction evaluation exercises to spot customers’ expectations, challenges and prospects so as to extend their satisfaction levels with the Cashless Banking services, yet as help commercial banks to conduct customers’ satisfaction surveys in banks to see key factors and challenges that affect cashless banking and the way to eliminate or minimize the negative effects of those challenges. The importance of this research study lies in the incontrovertible fact that Cashless Banking is incredibly robust in which customers independently do banking on their own without the direct attendance and support of the Tellers. Furthermore, it's a longtime truth that Cashless channels play a significant role in determining the success of banks in India. The research will help to spotlight the importance of the Cashless Banking that's believed to encourage customers towards having high levels of satisfaction transacting. The findings would supply fundamental information to policy makers in the Indian financial sector of higher ways of accelerating satisfaction in commercial banks.

Keywords: Commodity, Currency, Banking, Payments, Fundamental, E-Commerce, Digital, Commercial.