A STUDY OF FACTORS AFFECTING TRAINEE REACTIONS AND SATISFACTION: AN EMPIRICAL STUDY

Most organizations utilize reaction levels of evaluation to assess the learning programs of the organization to evaluate their training efforts. For this study, primary data source has been used to collect the data as it appears to be the most appropriate one as the strategy designed for the current research is based on the survey. Factors studied are Instructor satisfaction, Satisfaction with testing, Utility satisfaction, and Material and course structure satisfaction. Stratified sampling method has been used for the present study. the sample size considered for a study is 410. Trainee Reaction has been measured by adapted version of Morgan and Casper’s trainee reaction questionnaire. Data was collected from the trainees doing the technical training like Agile, Six sigma, Talent DI, Cloud, AWS, and Java. Duration of the training was between 7 to 15 days. CFA measurement models were constructed and tested for Trainee Reaction. The questionnaire items (observed variables) are plotted to their hypothesized constructs- Instructor Satisfaction (IS), Satisfaction with Testing (TS), Utility of Training (US), and Material and Course Structure Satisfaction (MCSS).

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Keywords: Instructor Satisfaction, Satisfaction with Testing, Utility Satisfaction, Material and Course Structure Satisfaction.


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