ISO 9001:2015

A DESCRIPTIVE STUDY ON THE INDICATORS AND STRENGTH OF ORGANISATIONAL COMMITMENT AMONG THE BANKING SECTOR EMPLOYEES

Ms. Sangeetha Manoj & Dr. S.Sheela Rani

Human resource with varied levels of knowledge, technological interface and skill sets has been a unique characteristic of service sector. The service sector has profound levels of competition. In the wake of such a situation professional and technical replacements, should be foreseen and the organisations must be prepared. Hence it is imperative to assess the levels of commitment among the employees. Organisational commitment is defined as a warm desire to stay as an employee of a particular organisation and trust in, and accept the measures and objectives of his/her organisation. This has a significant impact on the individual and organisational performance. The study attempts to explore a comparison of commitment levels among different category of employees with a sample size of 65 across different banks using statistical techniques such as t Test and ANOVA. To add, a correlation between various aspects showcasing the commitments levels have been brought forth. The findings of the study are focussed towards understanding the levels and the variables that attribute to the commitment.

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Keywords: Banking Sector, Public & Private Sector Banks, Factors Affecting & Types of Commitment.


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