IMPACT OF INFORMATION TECHNOLOGY ON THE PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES: A STUDY OF SELECTED SMEs IN JHARKHAND

 

In India, Small and Medium Enterprise plays an important role in the economic development of a country. Their role in the terms of production, employment generation, contribution to exports, and facilitating equitable distribution of income is very critical. This paper presents the results of research carried out to learn about the impact of information technology on the performance of small and medium enterprises in India. The present study highlights the various influencing factors of information technology (IT) adoption in SMEs and shows the perception of SMEs owners/ECO/Managers about the impact of IT on their business. There are certain barriers and problems in the implementation of information technology in SMEs, which are also highlighted in this study.

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Keywords: Information Communication, Small and Medium Enterprises (SMEs), Manager/Owner/ECO.


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