ISO 9001:2015

AN ANALYTICAL STUDY ON CUSTOMER SATISFACTION TOWARDS SELECTED MOBILE WALLET WITH SPECIAL REFERENCE TO RAJKOT CITY

Nishant Domadiya

 

In recent times technology plays a vital role.People have set their priority for the online payments now days. For the present survey researcher has reviewed 80 respondents. Survey was carried out to know the preference of users for mobile wallet, consumer satisfaction level for M-wallet, their frequency for use of M-wallet and their likely level for the continuing for usage. Majority of respondents provide their positive opinion for mobile wallet.

 

KEYWORDS: Mobile Wallet, Technology, Consumer, Satisfaction.


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