IMPACT OF BALANCED SCORECARD AS A TOOL FOR ORGANIZATIONAL PERFORMANCE (WITH REFERENCE TO INDIAN COMPANIES)

The Business World has perceived the Balanced Scorecard as a promising device for the performance measurement of an organization. It assists organizations to redesign system and vision with business exercises and measures genuine organizational performance against present objectives. The reason for BSC is to supplant conventional performance framework by focusing on its perspectives to get more efficient and proficient performance assessment model. This study tried to investigate the impact on organizational performances. This builds the aspects in the study to incorporate monetary perspective, client perspective, interior business measure perspective and learning and development perspective on performance in the organization. This is for setting up a total performance assessment framework and shaping an entire arrangement of performance records to evaluate procedures so the vision and systems of organizations could be accomplished. This study is to investigate the degree to which BSC has been utilized in assembling and administration industry viz-a-viz public and private area in India and to investigate the connection among BSC and its perspective with organizational performance. A survey was created and reactions were gathered from organizations which were isolated based on general society and private area and furthermore assembling and administration industry. Correlation and t-test has been applied to accomplish the objectives. The outcomes got shown a positive connection between the BSC and organizational performance with performance relying upon the four perspectives. The specialists have reasoned that the appropriation of the BSC by organizations can be a way to work on organizational performance. This study will help the business organizations to improve their performance by focusing on the four perspectives of Balanced Scorecard.

               

KEYWORDS: Balanced Scorecard, Organizational Performance, Correlation, t-Test.


DOI:

Article DOI:

DOI URL:


Download Full Paper:

Download