During pandemic most of the peoples uses the mobile technology and here the bank employs recommend everybody to use net banking therefore you peoples will simply keep connected with all the knowledge concerning banking group action which group action history is additionally saved in our user id or we are able to say the mobile record is usually with us. Variety of studies have complete that it's positive effects on bank productivity, cashier work, banking group action and banking investment. So, these have positive effects on the expansion of banking to boost their relationships with their customers. By the delivering top quality services, banks can do client satisfaction and thru client satisfaction banks will gain loyal customers on the behalf of raised competition, several banks and organization failed to solely scale back their prices however they need additionally raised their product. Technology has modified the precondition for service delivery, dramatically in recent years. On the opposite hand, the shoppers even have a lot of expectations and demand once they square measure victimisation e-banking services either the services square measure satisfactory or not. as a result of it's quite easier for purchasers to guage and compare the advantages of competitive services. Therefore a great deal of studies driver of client perception of e-service quality. therefore as compared to standard banking industry electronic banking is providing the competitive advantage by lowering the price and providing best satisfaction of client desires educated and flush teams {of clients|ofconsumers|of shoppers} were the foremost relevant customer segments for the speedy development of E-banking.

KEYWORDS: E-Banking, Covid19, Internet Connectivity, Customer Satisfaction, Reliability.