ISO 9001:2015

A SUMMARIZED VIEW OVER CONSUMERS’ SATISFACTION OF DIFFERENT AGE GROUPS REGARDING USAGE, CYBER SECURITY AND PRIVACY IN E-COMMERCE

The internet can be defined as a mean of global communication network connecting thousands and millions of people across the world. In 1990, Tim Berners-Lee created World Wide Web (WWW) which was the first web browser and later renamed as Nexus. In 1991, the National Science Foundation unbolted the use of Internet for business purpose, after that B2C (Business-to-Consumer) e-commerce gained popularity. Later in 1995, Amazon launched E-Commerce website bringing a new meaning to buying and selling in the international market.

 

Keywords: Consumers’ Satisfaction, Cyber Security, Privacy in e-Commerce.


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