STUDY OF CUSTOMER SATISFACTION TOWARDS SMARTPHONE USERS

 

Customers are becoming more dependable on the smartphones. Nowdays people seems to become more dependent towards smartphone due to its convenience, reliability, durability, adorable camera features, fast installation of various apps and the most important factor is that it can do entire functions that computer performs. The major objective of this research study undertakes on identifying the various brands of smartphones that are preferred by the customers to analyze the satisfaction level of customers towards smartphone usage. The Sample size taken under the research study is of 60 respondents to get an idea about how many consumers are satisfied using smartphone.

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Keywords: Smartphone, Satisfaction Level of Customer, Adorable Camera Features.


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