Job satisfaction is the sum total of all the factors that primarily affects an individual’s ability and the actual output to perform any given kind of work. The origin and development of job satisfaction factors comes externally (non controllable) or internally (controllable), outside and within the working individual environment. Job satisfaction is the combination of all the physiological, psychological and conditional factors that either satisfies an employee or rather makes him dis-satisfies with the job. The results obtained from job satisfaction have evaluative, cognitive, behavioural and emotional outcomes. Job satisfaction leads to productivity because every worker, who derives satisfaction from a particular job, is bound to put in greater time and efforts on the job. On the other hand, if workers are not satisfied with their job, they may tend to concentrate less attention and put in less time and effort on the job, leading to less productivity. There is also a possibility for greater employee’s absenteeism and turnover. Thus, the greater the job satisfaction of the workers, the greater would be the efforts they make towards their job which results in improved productivity. The following research study is to look after the various job satisfaction factors, problems and to search out the remedial measures affecting the railway employees working at the Chakradharpur Division of South Eastern Railway Division of the Indian Railways. Chakradharpur Division is a prime division of Indian Railways situated on Howrah-Mumbai rail route. Divisional Railway Manager is the main administrative and regulating authority located at Chakradharpur.

Keywords: Job Satisfaction, Productivity, Handling Mechanism, Health Care Services.