Running a hotel is demanding and varied work and hotel managers oversee all aspects of managing a hotel from housekeeping and general maintenance to budget management and marketing. The manager of an international hotel in a large city may work differently from the manager of a small seaside hotel. The objective of the present research work is to assess the level of Organizational Role Stress and Emotional Intelligence among male and female hotel managers. The sample of 200 hotel managers was selected from the various 5- star hotels of Rajasthan on the availability basis. The sampling technique used was purposive sampling and the sample was randomly selected as per the inclusion criteria. Two tests namely Organizational Role Stress and Emotional Intelligence Scale were administered on the male and the female managers. The scoring of the tests was done according to the manual. Results and interpretations were carried out according to the data obtained after statistical analysis. It was found that that in some of the dimensions of organizational stress female hotel managers were found to have significantly more organizational role stress as compared to male hotel managers. In emotional intelligence and its dimensions, it was found that in certain aspects of emotional intelligence, female hotel managers were found to be high whereas in certain dimensions’ male hotel managers were on the higher side, but the total scores indicated that female hotel managers were more emotionally intelligent as compared to male hotel managers though not on a significant level. It may be concluded from the findings that female hotel managers of the 5-star hotels of Rajasthan were found to have high levels of organizational role stress as well as emotional intelligence as compared to the male hotel managers of the 5- star hotels of Rajasthan.

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Keywords: Male & Female Hotel Managers, Organizational Role Stress, Emotional Intelligence.