India and Indonesia are following the similar trajectory in terms of their economic growth and development. They are a dominant force in their respective Economic Regions and consist of similar demographic. There is a strong engagement with the internet among the Indonesian and Indian in Urban areas. Almost every activity involves the internet and information technology. The rise of importance of Internet in our daily lives has enable business to offer products/services on internet platform, easing and improving the quality of life. E-commerce is defined as the process of purchasing, sales, transfer or exchange products, services or information via computer network over the internet. This study intends to analyze and discuss the types of e commerce business based in India and Indonesia along with the underlying theories involved related to information system.
KEYWORDS: E-Commerce, Management Information System, User’s Satisfaction, WebQual.
Introduction Internet or the World Wide Web (www) has changed the landscapes by inducing and synergizing technology with economic activities. Information technology has improved businesses and quality of markets. Today, Internet has become a communication mechanism that can facilitate ease of doing businesses. This phenomenon has a substantial impact in the industry. Internet offers products and services directly to the consumer markets. According to Laudon and Laudon (2009), e commerce is defined as the sale of products through electronic interface to the consumers by different companies with a computer as a point for business transaction, E commerce improves cost efficiency in terms of improving the efficacy on administration, time related to business cycles and improving the relation between business and customers, (Charles. 1998)
There are several reasons why a company runs a business by using e-commerce facilities, namely:
