Vol. 5 | No. 1 (II) | January - March, 2022

Title: MEASURES OF GOOD CRM IN SERVICES INDUSTRY: A STUDY

Authors: Mr. Anupam, Dr. Ranga Rao VV & Dr. Santosh Kumar VD

Title: GROWTH OF NPCI RETAIL PAYMENTS

Authors: Jaspreet Kaur & Dr. Kashmir Singh

Title: CONSUMER’S PERCEPTION TOWARDS ONLINE SHOPPING

Authors: Sandeep Jashwant & Dr. Bhuvana Venkatraman